1. Introduction

At iSUB, we strive to provide high-quality digital streaming services. This Refund Policy defines the terms under which refunds may or may not be granted. By purchasing any of our services, you fully agree to this policy.

2. Digital Service Nature

All iSUB services are digital and delivered instantly after payment confirmation. Once access credentials are issued and the service is activated, it is considered fully delivered.

3. No Refund Policy

Due to the nature of digital products, we do not offer refunds once the subscription has been activated. All purchases are final and non-refundable, whether used or unused.

4. Limited Exceptions

A refund may only be considered if the service is not delivered at all due to a confirmed technical issue from our side. Requests must be submitted within 24 hours of purchase with valid proof.

5. Service Issues

Any buffering, lag, or access issues are usually related to user internet connection, device compatibility, or ISP restrictions. These issues do not qualify for refunds, but our support team will assist in resolving them.

6. Subscription Cancellation

You may cancel your subscription at any time. However, cancellation does not entitle you to any refund for the remaining duration of the subscription.

7. Contact Information

Phone Support
+212708991681

Email Address
djex665@gmail.com